Determinants of Intention to Adopt e-Government: Mediating Effect of Trust in e-Government

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Published Sep 11, 2021
Kittisak Jermsittiparsert


In present economy, adoption of e-Government is one of important concepts to deliver facts about government to the general public by using online tools, websites, social media, etc. The aim of study is to examine the influence of “trust in government (TIG), trust in technology (TIT), and perceived usefulness (PU) on the intention to adopt e-Government (IAEG). The present study also identified the intervening effect of trusts in e-Government (TIEG) and how they mediate the intentions to adopt e-Government (IAEG). The data is collected through an administrated survey questionnaire that is free from any type of the ambiguities. The questionnaire is collected from 200 administrative citizens’ students by convenient sampling technique.  In general public only one time, nature of study is cross sectional. This study used the Smart PLS software for analyzing the relationship variables. The findings of the study reveal that TIG, TIT, PU, and TIEG have a significant and positive relationship with IAEG.

How to Cite

Jermsittiparsert, K. (2021). Determinants of Intention to Adopt e-Government: Mediating Effect of Trust in e-Government. SPAST Abstracts, 1(01). Retrieved from
Abstract 12 |

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e-Government, Trust, Technology, Perceived Usefulness, Thailand

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SMH1: Management